Job Description
Are you looking for a flexible job in San Diego that fits your lifestyle? We are seeking motivated individuals to join our growing team as Evening Customer Support Associates. This is a fantastic opportunity for those with no prior experience to kickstart their career in a dynamic tech environment.
Why Apply?
- Flexible Scheduling: Choose between Evening or Weekend shifts to suit your needs.
- No Experience Needed: Comprehensive training provided.
- Competitive Pay: Earn $18.00 - $22.00 per hour.
- Growth Opportunities: Fast-track career progression within the company.
As an Evening Support Associate, you will be the face of our company, ensuring our clients receive top-notch service after hours. We value reliability, patience, and a desire to learn.
Responsibilities
- Assist customers via phone and email regarding technical inquiries and product support.
- Resolve customer issues efficiently and professionally during evening hours.
- Document customer interactions and feedback accurately in the CRM system.
- Collaborate with the morning shift team to ensure seamless service continuity.
- Identify opportunities to upsell products and services to existing clients.
- Maintain a high level of professionalism and adherence to company policies.
Qualifications
- Must be available to work evenings (4:00 PM - 12:00 AM) or weekends.
- High school diploma or GED equivalent.
- Basic computer literacy and typing skills.
- Strong communication skills with a friendly and patient demeanor.
- Reliable internet connection and a quiet home office environment.
- Ability to pass a background check and drug screen.