Job Description
Are you looking for a flexible schedule and a role you can start immediately? Horizon Talent Solutions is seeking motivated and detail-oriented individuals to join our dynamic team in Denver, Colorado. We pride ourselves on offering a supportive work environment that values work-life balance and professional growth.
In this position, you will play a crucial role in maintaining our high standards of customer satisfaction. Whether you are an experienced professional looking to transition into a remote role or a student seeking a part-time opportunity, we welcome your application.
Why Join Us?
- Flexible hours tailored to your lifestyle.
- Competitive hourly pay ranging from $22 - $28.
- Immediate start availability.
- Remote-friendly work environment.
Don't miss this chance to advance your career with a leading staffing agency. Apply today!
Responsibilities
- Manage Customer Inquiries: Respond to emails, chat messages, and phone calls in a timely and professional manner.
- Data Management: Accurately input and update customer information into our CRM database.
- Issue Resolution: Troubleshoot basic technical or service-related issues and escalate complex matters to senior staff.
- Administrative Support: Assist with scheduling, filing, and other general office tasks as needed.
- Report Generation: Prepare daily or weekly reports on customer interactions and feedback.
- Team Collaboration: Communicate effectively with team members to ensure seamless operations.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: Previous customer service or administrative experience is a plus but not required.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Communication: Excellent written and verbal communication skills.
- Technical: Reliable high-speed internet connection and a computer capable of running web-based tools.
- Availability: Ability to work a flexible schedule, including evenings or weekends if necessary.