Job Description
We are urgently hiring dedicated individuals for evening part-time positions in New Orleans, Louisiana. If you are looking for a job that fits around your schedule and offers immediate opportunities for growth, this is the perfect role for you.
Job Overview:
As an Evening Support Specialist, you will play a crucial role in maintaining our high standards of customer service and operational efficiency during the evening shift. We are seeking reliable, tech-savvy candidates who can work independently.
Responsibilities
- Manage and respond to customer inquiries via email and phone during evening hours.
- Process incoming orders and ensure accurate data entry into our database.
- Resolve customer issues and complaints with patience and professionalism.
- Collaborate with the daytime team to coordinate workflow and handovers.
- Assist with basic administrative tasks and file management.
- Maintain a clean and organized workspace.
- Adhere to all company policies and safety protocols.
Qualifications
- High school diploma or equivalent (GED) required.
- Must be available to work evenings (4:00 PM - 10:00 PM).
- Access to a reliable computer and high-speed internet.
- Strong verbal and written communication skills.
- Ability to work independently with minimal supervision.
- Basic proficiency in Microsoft Office Suite.
- Previous customer service experience is a plus but not required.