Job Description
Join our vibrant healthcare team as a part-time receptionist at Pacific Northwest Wellness Center! We're seeking a polished professional to deliver exceptional front-desexperiences in our fast-paced Portland clinic. This 20-hour/week role offers competitive pay, flexible scheduling, and opportunities for growth in a supportive environment. If you thrive in dynamic settings and value patient-centered care, apply today to become the smiling face of our practice!
Responsibilities
- Manage multi-line phone system with exceptional call handling and message routing
- Coordinate patient check-ins/out using EMR systems while maintaining HIPAA compliance
- Process insurance verifications and collect co-pays accurately
- Manage appointment scheduling and calendar coordination for 15+ providers
- Prepare patient charts, mail, and administrative correspondence
- Assist with light office duties (supply inventory, filing, equipment checks)
- Support patient inquiries with empathy and problem-solving skills
Qualifications
- 1+ years receptionist or customer service experience in healthcare setting
- Proficiency with EMR systems (Epic or NextGen preferred)
- Exceptional communication and conflict resolution abilities
- Strong organizational skills with attention to detail
- Ability to multitask in high-pressure situations
- Valid Oregon driver's license and reliable transportation
- Flexible availability including evenings/weekends (Sat/Sun shifts available)
- Basic knowledge of medical terminology and billing practices