Job Description
Join our dynamic healthcare team as a Part-Time Receptionist in the heart of Portland! We're seeking a polished professional to deliver exceptional patient experiences while supporting our clinic's administrative operations. This role offers flexible scheduling (20-25 hours/week) in a collaborative environment where your organizational skills truly shine.
As the first point of contact, you'll embody our commitment to compassionate care while managing front desk operations. If you thrive in fast-paced settings and possess stellar communication abilities, we encourage you to apply!
Responsibilities
- Manage patient check-in/out processes with efficiency and warmth
- Answer and triage incoming calls, messages, and emails
- Schedule appointments while maintaining accurate calendars
- Process insurance verification and patient registration
- Coordinate with medical staff for seamless patient flow
- Maintain organized patient records and filing systems
- Assist with billing inquiries and payment processing
Qualifications
- Minimum 1 year receptionist or front desk experience
- Proficiency in medical office software (Epic/EMR preferred)
- Exceptional customer service and conflict resolution skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Professional appearance and excellent phone etiquette
- Basic knowledge of HIPAA compliance protocols
- Flexibility to work occasional evenings/weekends