Job Description
Are you a welcoming professional looking for a meaningful part-time role in the heart of New Mexico? Albuquerque Family Healthcare Center is seeking a dynamic Receptionist to join our growing team. We pride ourselves on providing exceptional patient care and a supportive work environment.
In this role, you will be the first point of contact for our patients, ensuring a smooth and positive experience from the moment they walk through our doors. If you possess a warm demeanor and exceptional organizational skills, we want to hear from you.
Responsibilities
- Provide a warm, professional greeting to all visitors and patients upon arrival.
- Manage the front desk operations, including answering multi-line phones and routing calls efficiently.
- Schedule patient appointments and manage the digital calendar system.
- Handle incoming and outgoing mail, packages, and faxes with precision.
- Process insurance verifications and handle basic administrative data entry.
- Maintain a clean, organized reception area that reflects our high standards.
- Assist the administrative staff with special projects and daily operational tasks.
Qualifications
- High School Diploma or GED required; Associate’s degree preferred.
- Proven experience as a receptionist or in a customer service role (1+ years preferred).
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a friendly and professional demeanor.
- Ability to multitask effectively in a fast-paced environment.
- Reliable and punctual attendance record.