Job Description
Join our dynamic team at Oakland Wellness Center as a Part-Time Receptionist! We're seeking a polished professional to be the first point of contact for our diverse clientele. Enjoy a collaborative environment, competitive compensation, and opportunities for growth in a mission-driven organization. What we offer: Flexible scheduling, paid training, health benefits for part-time staff, and a vibrant downtown Oakland location. Why you'll love it: Make a daily impact while developing administrative and customer service skills in a supportive setting.
Responsibilities
- Manage front desk operations including call routing, appointment scheduling, and visitor greeting
- Handle patient/client inquiries with professionalism and empathy
- Maintain accurate electronic records and filing systems
- Coordinate office supplies inventory and vendor communications
- Support billing team with insurance verification and documentation
- Assist with event coordination and community outreach initiatives
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional verbal communication and active listening skills
- Ability to multitask in a fast-paced healthcare environment
- High school diploma or equivalent required
- Bilingual (English/Spanish) preferred
- Knowledge of HIPAA compliance and medical terminology a plus