Job Description
Join our dynamic healthcare team as a Part-Time Receptionist at Downtown Wellness Center! We're seeking a friendly and organized professional to create exceptional first impressions for our clients. This role offers flexible hours (20-25 hrs/week) in a supportive, fast-paced environment where your contribution directly impacts patient satisfaction. Perfect for students or career changers seeking work-life balance!
Responsibilities
- Manage multi-line phone system with professional call handling and message routing
- Greet and register patients with warm, efficient check-in procedures
- Maintain accurate appointment schedules using our EMR system
- Process insurance verifications and collect co-pays
- Coordinate office supplies inventory and vendor communications
- Support HIPAA-compliant documentation and filing systems
- Assist with light clerical tasks including scanning and data entry
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional verbal communication and multitasking abilities
- Strong attention to detail with confidential information handling
- Flexibility to work occasional evenings/weekends (1-2 days/month)
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required
- Positive attitude with problem-solving mindset