Job Description
Join our dynamic healthcare team as an Evening Receptionist at Premier Healthcare Solutions! We're seeking a polished professional to deliver exceptional patient experiences during evening hours. This full-time role offers competitive compensation, comprehensive benefits, and a supportive environment where your administrative excellence directly impacts patient satisfaction. If you thrive in fast-paced settings and value compassionate service, this is your opportunity to grow with us.
Responsibilities
- Manage patient check-ins/out with precision and empathy using our EMR system
- Coordinate multi-specialty appointment scheduling for evening clinics
- Handle confidential medical records and HIPAA-compliant documentation
- Answer multi-line phone systems and triage urgent calls appropriately
- Process insurance verifications and collect co-pays efficiently
- Maintain pristine reception area during peak evening hours
- Collaborate with night shift staff for seamless patient handoffs
Qualifications
- Minimum 2 years medical reception or front desk experience
- Proficiency with EMR systems (Epic/Meditech preferred)
- Strong knowledge of HIPAA regulations and medical terminology
- Exceptional multitasking abilities in high-pressure environments
- Professional demeanor with outstanding communication skills
- Advanced proficiency in Microsoft Office Suite
- Availability to work 4:00 PM - 12:30 AM, Monday-Friday
- High school diploma or equivalent; college degree preferred