Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Sunrise Medical Center. We're seeking a warm, professional individual to serve as the first point of contact for our patients and visitors. This role offers flexible scheduling (20-25 hours/week) in a supportive environment where your contributions directly impact patient experience. Enjoy competitive pay, comprehensive training, and opportunities for growth within our network.
Responsibilities
- Manage multi-line phone system with professional call routing and message handling
- Greeter patients/visitors with exceptional customer service and check-in procedures
- Maintain organized reception area and manage visitor access protocols
- Schedule appointments using Epic EMR system with precision and confidentiality
- Process insurance verifications and collect patient payments
- Coordinate mail, deliveries, and office supply inventory
- Assist with basic administrative tasks including scanning/filing
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years receptionist or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems
- Bilingual (English/Spanish) communication skills required
- Exceptional time management and multitasking abilities
- Knowledge of HIPAA compliance and patient confidentiality
- Positive demeanor with strong conflict resolution skills