Job Description
Join our vibrant healthcare team as a Part-Time Receptionist at Downtown Baltimore Wellness Center! We're seeking a polished professional to create exceptional first impressions while supporting our busy practice. This role offers flexible hours (20-25/week) in a modern downtown location with competitive pay and benefits.
Why You'll Love Working Here:
- Modern, state-of-the-art facility in prime Baltimore location
- Supportive team environment with growth opportunities
- Complimentary wellness programs and discounts
- Free parking and public transit reimbursement
Responsibilities
- Manage front desk operations: greet patients, schedule appointments, and handle incoming calls
- Process registrations, verify insurance, and maintain accurate patient records
- Coordinate with healthcare providers to ensure smooth patient flow
- Manage office supplies and equipment inventory
- Maintain HIPAA compliance and confidential patient data
- Process payments and manage billing inquiries
- Support marketing initiatives through community outreach
Qualifications
- 1+ years receptionist or customer service experience
- Proficiency with medical software (e.g., Epic, Cerner) preferred
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced healthcare environment
- Strong organizational skills with attention to detail
- Professional appearance and courteous demeanor
- High school diploma or equivalent required
- Flexibility to work occasional evenings/weekends