Job Description
Join our dynamic healthcare team as a Part-Time Receptionist and become the welcoming face of Harmony Healthcare Group. We're seeking a polished professional to deliver exceptional patient experiences while supporting our administrative operations. This 20-hour/week role offers flexibility with daytime shifts in our modern downtown San Francisco clinic. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions directly impact patient satisfaction.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Answer multi-line phone system, route calls, and take detailed messages
- Schedule appointments using our EMR system while maintaining accurate calendars
- Process insurance verifications and collect co-payments
- Assist with patient registration forms and digital documentation
- Maintain clean, organized reception area and supply inventory
- Coordinate with clinical staff for smooth patient flow
Qualifications
- Minimum 1 year receptionist or front desk experience required
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and customer service skills
- Ability to multitask in a fast-paced healthcare environment
- Strong attention to detail with data entry accuracy
- Professional demeanor and polished appearance
- Basic medical terminology knowledge preferred
- Reliable transportation to downtown SF location