Job Description
Join our vibrant healthcare team as a Part-Time Receptionist at Oakland Wellness Center! We're seeking a polished professional to deliver exceptional patient experiences while managing front desk operations. This role offers flexible hours (20-25 hrs/week) with competitive compensation in a supportive, fast-paced environment. Ideal for students or career changers seeking healthcare exposure.
Responsibilities
- Manage patient check-in/check-out processes with accuracy and warmth
- Handle multi-line phone system and schedule appointments
- Maintain electronic health records (EHR) and filing systems
- Process insurance verifications and collect payments
- Coordinate patient flow and assist with overflow tasks
- Collaborate with medical staff to ensure seamless operations
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EHR systems (e.g., Epic, Cerner) preferred
- Exceptional communication and multitasking abilities
- Strong attention to detail and organizational skills
- Professional demeanor and conflict resolution aptitude
- Flexibility to cover weekend shifts (Sat/Sun)
- HIPAA certification or willingness to obtain