Job Description
Join our vibrant team at Austin Wellness Center as a Part-Time Receptionist and be the friendly face of our practice! We're seeking a polished professional to manage front desk operations, ensuring exceptional patient experiences while supporting our healthcare staff. This role offers flexible hours (20-25 hrs/week) in a modern downtown Austin facility with competitive compensation and growth opportunities.
What We Offer: Competitive hourly pay, free parking, comprehensive training, and a supportive team environment. Perfect for students or career changers seeking work-life balance in Austin's thriving healthcare sector.
Responsibilities
- Manage front desk operations including patient check-in/check-out and appointment scheduling
- Answer multi-line phone calls with exceptional etiquette and route inquiries appropriately
- Process insurance verification and maintain accurate patient records
- Coordinate with medical staff to ensure seamless patient flow and wait times
- Manage office supplies inventory and basic administrative tasks
- Maintain a clean, welcoming reception area at all times
- Assist with patient billing inquiries and payment processing
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years front desk or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in a fast-paced healthcare environment
- Professional demeanor with positive attitude
- Flexibility to work evenings and weekends (as needed)