Job Description
Join our dynamic healthcare team as a Part-Time Receptionist at Metro Medical Center! We're seeking a polished professional to create exceptional first impressions for patients, visitors, and staff. Enjoy a flexible schedule in a modern downtown Baltimore facility while gaining valuable experience in a fast-paced medical environment. This role offers competitive pay and opportunities for professional growth within our award-winning healthcare network.
Responsibilities
- Manage front desk operations including call routing, appointment scheduling, and patient check-in/check-out
- Maintain accurate patient records and confidential information using EMR systems
- Coordinate with clinical staff to ensure seamless patient flow and wait time management
- Process insurance verifications and collect co-payments efficiently
- Assist with office tasks including supply inventory, mail handling, and document scanning
- Represent the company with exceptional customer service and professional demeanor
- Support administrative team with special projects as needed
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems (Epic preferred)
- Exceptional communication and interpersonal skills
- Ability to multitask in a high-pressure environment
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge preferred
- Flexibility to work evenings/weekends as needed (20-25 hours/week)
- Valid Maryland driver's license (for occasional off-site errands)