Job Description
Are you a warm, organized professional looking for a meaningful role in the heart of Indiana? We are seeking a dedicated Part-Time Receptionist to join the Indy Health & Wellness Center team. In this vital position, you will be the first point of contact for our patients and visitors, ensuring a welcoming and efficient experience from the moment they walk through the door.
We pride ourselves on providing top-tier healthcare services, and our front desk is the heartbeat of our operations. If you have a knack for multitasking, a friendly smile, and a commitment to excellence, we want to meet you.
Responsibilities
- Manage the front desk operations with a professional and welcoming demeanor at all times.
- Greet and direct visitors, patients, and vendors with exceptional customer service and professionalism.
- Answer and route incoming phone calls, taking accurate messages and paging staff as needed.
- Manage patient check-in and check-out processes, including updating electronic health records and verifying insurance.
- Handle incoming mail, faxes, and email correspondence promptly and accurately.
- Coordinate appointment scheduling, confirmations, and reminder calls.
- Assist with light administrative tasks such as filing, data entry, and inventory management.
Qualifications
- High school diploma or equivalent required; some college coursework in business administration is a plus.
- Minimum of 1-2 years of professional receptionist or administrative experience preferred.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and practice management software (e.g., AthenaHealth, EPIC).
- Strong interpersonal and communication skills with a focus on patient confidentiality.
- Ability to multitask effectively in a fast-paced, dynamic healthcare environment.