Job Description
Join our vibrant healthcare team as a Part-Time Receptionist at Oakland Wellness Center. We're seeking a warm, organized professional to be the first point of contact for our diverse patient community. Enjoy flexible scheduling while making meaningful connections in a supportive environment. Competitive hourly wage with opportunities for growth and training.
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Answer multi-line phone system with exceptional customer service
- Process insurance verification and maintain accurate patient records
- Coordinate with clinical staff for patient flow and urgent appointments
- Manage office supplies inventory and equipment maintenance
- Assist with basic administrative tasks including billing support
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in medical software (e.g., Epic, Athenahealth)
- Exceptional verbal communication and interpersonal skills
- Ability to multitask in fast-paced healthcare environment
- Basic knowledge of medical terminology and HIPAA compliance
- High school diploma or equivalent required