Job Description
Join our award-winning healthcare team as a Part-Time Receptionist in the heart of Kansas City! We're seeking a warm, professional individual to serve as the first point of contact for our patients and visitors. This role offers flexible scheduling (20-25 hours/week) with competitive compensation and a supportive environment. If you're passionate about creating exceptional patient experiences and thrive in a fast-paced setting, apply today to become part of our family.
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Answer multi-line phone system with exceptional professionalism and efficiency
- Process patient registrations and maintain accurate electronic health records
- Coordinate with clinical staff to ensure seamless patient flow
- Handle administrative tasks including filing, data entry, and supply inventory
- Uphold strict HIPAA compliance and confidentiality standards
- Resolve patient inquiries with empathy and problem-solving skills
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years of front desk or customer service experience
- Proficiency with Microsoft Office Suite and practice management software
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in a fast-paced medical environment
- Basic knowledge of medical terminology and insurance processes
- Positive attitude with a service-oriented mindset