Job Description
Join our dynamic healthcare team as a Part-Time Patient Services Coordinator at Oakland Community Health Center. This flexible role offers the perfect opportunity to make a meaningful impact while maintaining work-life balance. We're seeking compassionate individuals to streamline patient experiences in a fast-paced, community-focused environment. Enjoy competitive pay, comprehensive training, and a supportive workplace culture dedicated to serving Oakland's diverse population.
Responsibilities
- Manage patient scheduling and appointment coordination efficiently
- Handle patient intake, registration, and insurance verification processes
- Maintain accurate electronic health records (EHR) documentation
- Provide exceptional customer service via phone, email, and in-person interactions
- Assist with billing inquiries and payment processing
- Collaborate with clinical staff to ensure seamless patient flow
- Participate in quality improvement initiatives
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- 1+ years of healthcare administration or customer service experience
- Proficiency with EHR systems and Microsoft Office Suite
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Ability to work flexible hours including evenings/weekends
- Knowledge of HIPAA regulations and medical terminology
- Bilingual Spanish proficiency highly desirable