Job Description
Are you a night owl looking for a flexible schedule? Apex Digital Services is urgently hiring a Part-Time Night Shift Specialist to join our dynamic team in Austin, TX.
We pride ourselves on providing exceptional customer experiences around the clock. In this role, you will be the first point of contact for our clients, ensuring their needs are met efficiently during the evening hours.
Why Join Us?
- Flexible schedule to accommodate your lifestyle.
- Competitive hourly pay ($18 - $25).
- Opportunity for growth within a growing company.
Responsibilities
- Respond to customer inquiries via chat, email, and phone with professionalism and speed.
- Resolve technical issues and troubleshoot account access problems.
- Maintain accurate records of all interactions in our CRM system.
- Collaborate with day-shift teams to ensure seamless service transitions.
- Process orders and manage customer accounts accurately.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer support or technical help desk is preferred.
- Strong computer literacy and typing skills (40+ WPM).
- Ability to work independently in a remote or hybrid setting.
- Excellent verbal and written communication skills.
- Flexibility to work rotating shifts, including nights and weekends.