Job Description
Are you searching for a flexible part-time job that fits your schedule? Apex Logistics & Support is currently hiring dedicated Night Shift professionals in Louisville, KY. We pride ourselves on being an inclusive employer that welcomes students and individuals seeking a better work-life balance. Join our team and enjoy a quiet work environment with competitive pay and growth opportunities.
Responsibilities
- Handle incoming customer inquiries and resolve issues with a focus on accuracy and speed.
- Process customer orders, returns, and exchanges via phone and online platforms.
- Maintain detailed and up-to-date records of all customer interactions in our CRM system.
- Collaborate with the day shift team to ensure seamless workflow continuity.
- Adhere to all company policies and safety protocols during night operations.
- Provide exceptional service that meets and exceeds company performance metrics.
Qualifications
- High school diploma or GED is required.
- Must be available to work rotating night shifts (e.g., 10:00 PM - 6:00 AM).
- Excellent verbal and written communication skills.
- Basic computer literacy and typing proficiency.
- Ability to work independently with minimal supervision.
- Reliable transportation is a plus.