Job Description
Join Boston's premier hospitality team and elevate your career with flexible evening and weekend shifts! Urban Hospitality Group is seeking passionate Part-Time Associates to deliver exceptional guest experiences in our vibrant downtown location. Enjoy competitive pay, a supportive team environment, and the opportunity to develop valuable customer service skills while working in one of America's most dynamic cities.
This role is perfect for students, career-changers, or anyone seeking work-life balance. We offer comprehensive training, growth opportunities, and a culture that rewards initiative and teamwork. If you're ready to make an impact while enjoying Boston's nightlife and weekend energy, apply today!
Responsibilities
- Deliver exceptional customer service to all guests with genuine warmth and professionalism
- Process orders accurately and efficiently using our digital POS system
- Maintain pristine cleanliness standards in all guest areas and service stations
- Collaborate seamlessly with team members during peak evening and weekend rushes
- Resolve guest inquiries and concerns promptly with a solution-oriented approach
- Adhere to all health, safety, and compliance protocols
- Contribute to a positive team atmosphere through proactive communication
Qualifications
- Previous customer service or hospitality experience preferred but not required
- Strong communication skills with a friendly, approachable demeanor
- Ability to thrive in fast-paced, high-energy environments
- Flexibility to work evenings (5 PM - 1 AM) and weekends
- Basic math proficiency for handling transactions
- Must be 18+ years old and eligible to work in the US
- Reliable transportation to downtown Boston location