Job Description
Join CityScape Hospitality as a Part-Time Guest Service Associate and be the heart of our guest experience! We are seeking enthusiastic individuals to provide exceptional service during evening and weekend shifts. If you thrive in a fast-paced environment and enjoy making people smile, this is the perfect opportunity for you.
At CityScape Hospitality, we value our team members and offer a supportive work culture with opportunities for growth. Enjoy flexible hours and the chance to work in one of Boston's premier hospitality destinations.
Responsibilities
- Greet and assist guests with a warm and friendly demeanor
- Handle check-in and check-out processes efficiently
- Respond to guest inquiries and resolve any issues promptly
- Manage reservations and coordinate with other departments
- Maintain a clean and organized lobby and common areas
- Process payments and manage cash handling procedures
- Collaborate with team members to ensure smooth operations
Qualifications
- Previous experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours, including evenings and weekends
- Attention to detail and excellent organizational skills
- Basic computer proficiency and ability to learn new systems
- Positive attitude and a passion for helping others
- Ability to stand for extended periods and lift up to 25 pounds