Job Description
Are you a friendly, organized professional looking for a rewarding part-time opportunity in the heart of Baltimore? Baltimore Family Dental is seeking a dedicated Part-Time Receptionist to join our dynamic team. We pride ourselves on providing exceptional patient care and maintaining a welcoming environment for our community. If you thrive in a fast-paced setting and enjoy being the first point of contact, we want to meet you.
As our Receptionist, you will be the face of our practice, ensuring our patients feel valued from the moment they walk through the door. We offer a collaborative work environment, competitive pay, and flexible scheduling to help you achieve work-life balance.
Responsibilities
- Greet and welcome patients warmly upon arrival and ensure a smooth check-in process.
- Manage the front desk operations, including answering multi-line phones and directing calls appropriately.
- Schedule patient appointments using our electronic health record system (EHR).
- Process payments and handle insurance verification with accuracy and confidentiality.
- Maintain patient records and organize the reception area to ensure a professional appearance.
- Assist with basic clerical tasks such as filing and mail sorting.
Qualifications
- Previous experience as a receptionist or in a customer service role is preferred but not required.
- Proficiency with Microsoft Office Suite and familiarity with EHR software is a plus.
- Excellent verbal and written communication skills.
- A friendly, professional demeanor and the ability to multitask effectively.
- High school diploma or equivalent required.
- Ability to stand for extended periods and work on your feet.