Job Description
Are you seeking a career opportunity in Jacksonville that offers the flexibility you need without sacrificing financial stability? Horizon Support Services is currently hiring dedicated professionals for various part-time roles that offer daily pay options. We value your time and offer a modern, high-conversion work environment where your contributions matter.
Join a team that prioritizes work-life balance and provides the tools necessary for success. Whether you are looking to supplement your income or start a new career path, our flexible schedule options allow you to work when it suits you best.
Why Join Us?
- Daily Pay Option: Get paid for your hard work every day.
- Flexible Schedule: Choose hours that fit your lifestyle.
- Modern Tools: Work from home or our Jacksonville office with the latest technology.
- Growth Opportunities: Clear paths for advancement within the company.
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with a focus on high-conversion solutions.
- Utilize CRM software to track interactions and update customer records accurately.
- Assist in the development and execution of daily operational workflows.
- Collaborate with cross-functional teams to resolve complex issues efficiently.
- Maintain a high level of professionalism and adhere to company policies and procedures.
- Identify opportunities to upsell services and improve customer satisfaction scores.
- Perform data entry tasks with a high degree of accuracy and attention to detail.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Proven experience in customer service or a related field is a plus but not mandatory for all positions.
- Excellent written and verbal communication skills in English.
- Must have access to a reliable computer and high-speed internet connection.
- Demonstrated ability to work independently and manage time effectively.
- Strong problem-solving skills and a customer-centric mindset.
- Ability to pass a background check and drug screen.