Job Description
Join our dynamic team at MetroShift Staffing Solutions, where flexibility meets opportunity! We're seeking dedicated Evening/Weekend Shift Coordinators to support our 24/7 operations in Los Angeles. This part-time role offers competitive pay, schedule autonomy, and the chance to thrive in a fast-paced environment. Perfect for students, parents, or anyone seeking work-life balance, you'll play a vital role in ensuring seamless service delivery during non-traditional hours. Enjoy our modern downtown office, comprehensive training, and career advancement opportunities.
Responsibilities
- Coordinate daily shift operations and staff assignments during evening/weekend hours
- Monitor performance metrics and implement service improvement initiatives
- Train and onboard new shift personnel on company protocols
- Resolve client escalations and operational challenges in real-time
- Maintain accurate documentation of shift activities and incident reports
- Collaborate with day-shift managers for seamless workflow transitions
- Ensure compliance with safety and regulatory standards
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years experience in shift-based operations or customer service
- Exceptional problem-solving and conflict resolution skills
- Proficiency in scheduling software and MS Office Suite
- Strong written and verbal communication abilities
- Ability to work independently with minimal supervision
- Flexibility to cover variable shifts (evenings, weekends, holidays)
- Valid California driver's license (if required for site visits)