Job Description
Join our dynamic team at Urban Hospitality Group and embrace flexible evening and weekend shifts in the heart of Philadelphia! We're urgently seeking passionate individuals to deliver exceptional guest experiences at our downtown venue. Perfect for students, parents, or anyone seeking work-life balance, this role offers competitive pay, immediate start, and a vibrant work environment. Apply today and become part of Philadelphia's premier hospitality experience!
Responsibilities
- Provide outstanding customer service to guests during evening and weekend shifts
- Manage reservations, check-ins, and guest inquiries efficiently
- Coordinate with team members to ensure seamless operations
- Maintain cleanliness and safety standards across all areas
- Handle cash transactions and POS system operations
- Assist with event setup and breakdown as needed
- Resolve guest concerns with professionalism and empathy
Qualifications
- Previous hospitality or customer service experience preferred
- Availability for evenings (4 PM - 12 AM) and weekends (Sat/Sun)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills for handling transactions
- Flexibility to cover rotating shifts
- Positive attitude and teamwork mindset
- Must be 18+ years old