Job Description
Join our dynamic team as a Part-Time Evening Weekend Guest Services Associate at Houston Hospitality Group. We're seeking energetic individuals to deliver exceptional guest experiences during evening and weekend shifts. Perfect for students, parents, or anyone seeking flexible hours with competitive pay in Houston's vibrant hospitality scene.
Responsibilities
- Provide exceptional customer service to guests during evening and weekend hours
- Manage front desk operations including check-ins, check-outs, and reservations
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Ensure lobby and common areas are immaculate
- Assist with event setup and guest reception
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexible schedule availability for evenings and weekends
- Basic computer proficiency with POS systems
- High school diploma or equivalent
- Positive attitude and problem-solving mindset