Job Description
Saints Hospitality Group is seeking a professional and welcoming Part-Time Evening Receptionist to join our esteemed team in New Orleans. We are dedicated to delivering world-class service, and we need an organized individual to represent our brand during our evening operations.
In this role, you will be the first point of contact for our guests, ensuring they receive a warm welcome and efficient service. If you are looking for a flexible schedule in a vibrant city and possess a strong customer service ethic, we want to meet you!
Responsibilities
- Greet guests warmly upon arrival and manage the front desk check-in/check-out process efficiently.
- Answer incoming phone calls professionally, screen messages, and transfer to the appropriate department.
- Manage email inquiries and respond to client requests in a timely and courteous manner.
- Maintain the cleanliness and organization of the reception area, lobby, and common spaces.
- Assist with administrative tasks such as filing, data entry, and maintaining guest databases.
- Process incoming and outgoing mail and manage couriers or deliveries.
- Handle guest requests, including room service orders, valet requests, and local recommendations.
Qualifications
- High school diploma or equivalent required.
- Previous experience as a receptionist or in customer service is highly preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Excellent verbal communication skills with a friendly and professional demeanor.
- Ability to work evenings (typically 4:00 PM - 10:00 PM) on a set schedule.
- Strong problem-solving skills and the ability to multitask in a fast-paced environment.