Job Description
Join our dynamic team as a Part-Time Evening Receptionist at Buffalo Hospitality Group! We're seeking a polished professional to deliver exceptional guest experiences during our busiest evening hours. This role is perfect for individuals seeking flexible evening schedules while maintaining a high standard of service excellence. Enjoy competitive pay, a vibrant work environment, and opportunities for growth within our award-winning hospitality organization.
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/checkouts with efficiency and warmth
- Answer multi-line phone calls and route communications professionally
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Resolve guest inquiries with discretion and problem-solving skills
- Prepare daily reports and maintain guest data confidentiality
Qualifications
- Previous hospitality or reception experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems and MS Office Suite
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Professional appearance and courteous demeanor
- Flexibility to work evenings, weekends, and holidays
- Valid NY driver's license (if required for errands)