Job Description
Join our vibrant team at Grand Oaks Hospitality as a Part-Time Evening Receptionist and become the welcoming face of our premium New Orleans venue. This role offers a unique opportunity to work in the heart of the city's bustling hospitality scene while maintaining a flexible schedule. We're seeking a polished professional who embodies Southern charm and exceptional service standards. Enjoy competitive compensation, a dynamic work environment, and the chance to be part of New Orleans' premier hospitality experience. Apply today to start your journey with us!
Responsibilities
- Greet and assist guests with exceptional professionalism, ensuring memorable first impressions
- Manage multi-line phone system, directing calls and taking accurate messages
- Process guest check-ins/check-outs using property management software
- Coordinate with housekeeping and security teams for seamless operations
- Handle guest inquiries and resolve issues with discretion and efficiency
- Maintain organized reception area and manage office supplies inventory
- Perform light administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years experience in customer service or front desk role
- Proficiency with Microsoft Office Suite and property management systems
- Excellent communication and multitasking abilities
- Flexible availability including evenings, weekends, and holidays
- Knowledge of New Orleans tourism and attractions a plus
- Professional appearance and positive demeanor under pressure