Job Description
Step into paradise with an exciting opportunity at Aloha Pacific Resorts! We're urgently seeking a dynamic Evening Receptionist to be the heart of our guest experience. As the first point of contact for our valued visitors, you'll create memorable moments while managing front desk operations with aloha spirit. This role offers competitive compensation, flexible scheduling, and the chance to work in Honolulu's most vibrant hospitality environment. Join our award-winning team where professionalism meets island charm!
Responsibilities
- Manage guest check-in/check-out procedures with precision and warmth
- Handle reservation inquiries and room assignments efficiently
- Operate PMS systems and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Resolve guest concerns with exceptional problem-solving skills
- Process payments and manage cash drawer responsibilities
- Uphold cleanliness and organization of the reception area
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in hotel management software (e.g., Opera, Cloudbeds)
- Exceptional communication and conflict resolution abilities
- Strong attention to detail and multitasking skills
- Flexible availability to work evenings, weekends, and holidays
- Basic knowledge of local attractions and services
- Valid Hawaii driver's license preferred