Job Description
Join our vibrant team at Urban Oasis Wellness Center as a Part-Time Evening Receptionist! We're seeking a polished professional to deliver exceptional guest experiences during our peak evening hours. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and value creating warm, welcoming atmospheres. Enjoy flexible scheduling, a supportive team culture, and competitive compensation while contributing to Portland's premier wellness destination.
Why You'll Love Working With Us:
- Modern, eco-conscious workspace in downtown Portland
- Complimentary wellness memberships and discounts
- Opportunities for professional development
- Collaborative team environment with regular appreciation events
Responsibilities
- Manage multi-line phone system with exceptional etiquette and professionalism
- Greet and register clients promptly, verifying insurance and intake informationCoordinate appointment schedules using our proprietary booking system
- Maintain immaculate reception area and manage office supplies inventory
- Process payments and handle confidential client information securely
- Collaborate with therapists to ensure seamless client transitions
- Resolve client inquiries with empathy and solution-oriented approaches
Qualifications
- Minimum 1 year receptionist/front desk experience in healthcare/hospitality
- Proficiency with scheduling software and Microsoft Office Suite
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations with grace
- Valid Oregon driver's license and reliable transportation
- Flexibility to work evenings (3:00 PM - 9:00 PM) weekends
- Basic knowledge of HIPAA compliance standards