Job Description
Join our dynamic team at Riverside Hospitality Group as a Part-Time Evening Receptionist and become the welcoming face of our premium establishment! This role offers flexible evening hours in a vibrant downtown location, perfect for students or professionals seeking work-life balance. We're looking for a polished individual to deliver exceptional guest experiences while maintaining a professional environment.
Responsibilities
- Manage front desk operations including check-ins/check-outs and guest inquiries
- Handle multi-line phone calls and route communications effectively
- Process reservations and manage booking systems with precision
- Maintain cleanliness and organization of lobby/reception areas
- Assist with basic administrative tasks (mail, filing, scheduling)
- Collaborate with security and maintenance teams for facility management
- Uphold brand standards through professional appearance and conduct
Qualifications
- Previous front desk or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with reservation software and MS Office Suite
- Ability to multitask in a fast-paced environment
- Strong attention to detail and problem-solving abilities
- Reliable transportation and punctuality
- Flexible availability for evenings (4 PM - 12 PM)
- Positive attitude with a service-oriented mindset