Job Description
We are seeking a professional and welcoming Part-Time Evening Receptionist to join the front desk team at Horizon Medical Center in San Diego. This is an excellent opportunity for someone looking for a flexible schedule while contributing to a thriving healthcare environment. As the first point of contact for our evening patients, you will play a crucial role in ensuring smooth operations and high-quality patient service.
Why Join Us?
- Competitive hourly pay ($19 - $24/hr).
- Flexible evening hours (e.g., 4:00 PM - 8:00 PM).
- Opportunity to work in a modern, state-of-the-art facility.
If you have a knack for customer service and a professional demeanor, we want to hear from you.
Responsibilities
- Greet patients and visitors warmly upon arrival and manage the check-in process efficiently.
- Answer incoming calls professionally, screen and transfer to appropriate departments, and take accurate messages.
- Manage front desk operations, including answering emails, managing appointment schedules, and updating patient records in the electronic health record (EHR) system.
- Verify insurance information and collect copays or payments as necessary.
- Assist with administrative tasks such as filing, data entry, and preparing reports.
- Maintain a clean, organized, and welcoming reception area throughout the shift.
- Ensure security protocols are followed during evening hours.
Qualifications
- High school diploma or equivalent required; associate degree or certification in medical assisting is a plus.
- Previous experience as a receptionist or in a customer service role, preferably in a medical or administrative setting.
- Excellent verbal communication skills and a professional telephone manner.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with medical software (e.g., EPIC, AthenaHealth).
- Strong organizational skills with the ability to multitask and prioritize tasks in a fast-paced environment.
- Must be available to work evenings, weekends, and occasional holidays.