Job Description
Join our dynamic healthcare team as a Remote Friendly Evening Receptionist at Chula Vista Wellness Center. This unique role blends in-person presence with remote flexibility, offering a modern work-life balance in a supportive environment. You'll be the first point of contact for our evening patients, ensuring exceptional service while enjoying the freedom to complete administrative tasks remotely during off-peak hours. We're seeking a polished professional who thrives in fast-paced settings and values patient-centered care.
Responsibilities
- Greet and assist patients/visitors during evening hours (3 PM - 11 PM) at our Chula Vista location
- Manage multi-line phone system with remote call-forwarding capabilities
- Schedule appointments and maintain accurate patient records in our HIPAA-compliant system
- Process payments and insurance verification with precision
- Coordinate with on-site clinical staff via secure messaging platforms
- Handle light administrative tasks remotely during quiet periods
- Maintain a clean, welcoming reception area
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with scheduling software (e.g., Zenefits, SimplePractice)
- Strong written communication skills for remote correspondence
- Ability to multitask in hybrid on-site/remote settings
- Basic knowledge of medical terminology preferred
- Reliable evening availability (Monday-Friday)
- Self-motivated with excellent time management
- Valid California driver's license (for occasional supply runs)