Job Description
Are you a dedicated professional with a passion for customer service? Fresno Community Health Center is seeking a reliable Evening Receptionist to join our dynamic team in Fresno, CA.
In this pivotal role, you will be the face of our organization during our evening operations. We pride ourselves on providing exceptional care and service to our community, and we need a detail-oriented individual to help maintain our high standards.
Why Apply?
We offer a competitive salary package, a supportive work environment, and the opportunity to grow your career in healthcare administration.
Responsibilities
- Front Desk Management: Oversee the reception area and manage the switchboard during evening hours to ensure seamless communication.
- Visitor Relations: Greet patients and visitors warmly, directing them to the appropriate staff members and maintaining a professional atmosphere.
- Administrative Support: Handle incoming inquiries, answer phones, and route calls efficiently to the correct departments.
- Documentation: Process incoming mail, faxes, and emails; assist with data entry and filing of patient records as needed.
- Access Control: Monitor building security, issue visitor badges, and ensure the safety of the facility during your shift.
- Appointment Coordination: Assist in scheduling patient appointments and sending reminders where applicable.
Qualifications
- Education: High school diploma or GED required; some college coursework in business or healthcare administration is a plus.
- Experience: Prior experience as a receptionist or in a customer service role is preferred.
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer systems.
- Communication: Excellent verbal and written communication skills with a polite and professional demeanor.
- Availability: Must be available to work evening shifts, including weekends.
- Professionalism: Strong organizational skills and the ability to multitask in a fast-paced environment.