Job Description
Join our dynamic healthcare team as an Evening Receptionist at Jacksonville Medical Center! We're seeking a polished professional to deliver exceptional patient experiences during our evening hours. This vital role combines administrative excellence with warm patient interactions in a state-of-the-art facility. Enjoy competitive pay, flexible scheduling, and the opportunity to grow within our award-winning healthcare system. Perfect for night owls who thrive in fast-paced environments!
Responsibilities
- Manage front desk operations during evening hours (4 PM - 12 AM)
- Coordinate patient check-ins and appointment scheduling
- Answer multi-line phone system with professional etiquette
- Process insurance verification and documentation
- Maintain accurate patient records in electronic health systems
- Coordinate with medical staff for urgent patient needs
- Ensure reception area cleanliness and professional appearance
- Handle billing inquiries and payment processing
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in medical software (Epic or similar preferred)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Basic medical terminology knowledge
- High school diploma or equivalent required
- Flexibility to work evenings and weekends
- Valid Florida driver's license (if required for errands)