Job Description
Join our prestigious Miami hospitality team as a Part-Time Evening Receptionist! This role offers flexible evening hours (5 PM - 11 PM) in a vibrant downtown setting. We're seeking a polished professional to deliver exceptional guest experiences while managing front desk operations. Enjoy competitive pay, complimentary parking, and a dynamic work environment in the heart of Miami's entertainment district. Perfect for students or career changers seeking evening flexibility. Apply today and become part of Miami's premier hospitality experience!
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Answer multi-line phone systems and route inquiries efficiently
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Handle guest complaints with professionalism and diplomacy
- Prepare nightly reports and manage reservation systems
- Maintain pristine lobby and common areas
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with reservation software (e.g., Opera, Marriott)
- Exceptional verbal communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Flexible evening availability (including weekends)
- Professional appearance and polished demeanor
- Basic knowledge of Miami tourism landscape preferred