Job Description
Join our dynamic downtown Chicago team as a Part-Time Evening Receptionist at Metropolitan Suites Chicago! We're seeking a polished professional to deliver exceptional guest experiences during evening hours. This role is perfect for students, career-changers, or anyone seeking a flexible schedule in a vibrant hospitality environment. Enjoy competitive pay, modern amenities, and the opportunity to work in one of Chicago's premier locations. Apply today and become the welcoming face of our luxury suites!
Responsibilities
- Manage front desk operations, check-ins/check-outs, and guest inquiries during evening shifts
- Handle phone calls, messages, and email correspondence with professionalism
- Process payments, manage reservations, and maintain accurate guest records
- Coordinate with housekeeping and security teams for seamless operations
- Uphold brand standards through exceptional service and attention to detail
- Assist with light administrative tasks and report maintenance issues
Qualifications
- Previous front desk or customer service experience required
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems and Microsoft Office Suite
- Ability to multitask and remain calm under pressure
- Professional appearance and positive attitude
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent; hospitality certification a plus