Job Description
Join our vibrant downtown team as a Part-Time Evening Receptionist at Downtown Tucson Suites! We're seeking a polished professional to create exceptional first impressions during our evening hours. This role offers flexible scheduling, competitive pay, and the opportunity to work in Tucson's dynamic heart. Enjoy a supportive environment where your customer service skills shine while contributing to our guests' memorable experiences.
Responsibilities
- Manage front desk operations with professionalism during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/check-outs efficiently using hotel management software
- Answer multi-line phones and direct inquiries appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Resolve guest concerns with empathy and problem-solving skills
- Prepare nightly reports and manage office supplies inventory
Qualifications
- Minimum 1 year front desk or customer service experience
- Exceptional communication and interpersonal abilities
- Proficiency with reservation systems and MS Office Suite
- Strong organizational skills with attention to detail
- Ability to multitask in fast-paced environments
- Flexible availability for evenings, weekends, and holidays
- High school diploma or equivalent required
- Valid Arizona driver's license preferred