Job Description
Join our award-winning healthcare team as a Part-Time Evening Receptionist at Lubbock Medical Center! We're seeking a warm, professional individual to be the first point of contact for our patients during evening hours. This role offers a flexible schedule (3:00 PM - 11:00 PM, weekends required) with competitive pay and a supportive work environment. You'll play a vital role in delivering exceptional patient experiences while managing front desk operations in a state-of-the-art facility. Full training provided!
Responsibilities
- Warmly greet patients, visitors, and staff with exceptional customer service
- Manage multi-line phone system, triaging calls and taking accurate messages
- Schedule appointments and maintain electronic health records (EHR) systems
- Process patient registrations, verify insurance, and collect payments
- Maintain clean, organized reception area and manage office supplies
- Collaborate with clinical staff to ensure seamless patient flow
- Handle confidential information with strict HIPAA compliance
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or administrative experience
- Proficiency with Microsoft Office and EHR systems
- Exceptional verbal communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Strong attention to detail and organizational abilities
- Flexibility to work evenings and weekends
- Basic knowledge of medical terminology preferred