Job Description
Join our dynamic team at Urban Hospitality Group as a Part-Time Evening Hospitality Associate! We're seeking enthusiastic individuals to deliver exceptional guest experiences during our evening operations. This role offers flexible scheduling in Boston's vibrant Back Bay neighborhood, perfect for students or professionals seeking supplemental income. Enjoy competitive pay, complimentary meals, and a supportive team environment while building valuable customer service skills.
Why You'll Love Working With Us:
- Flexible evening shifts (4-6 hours/day)
- Complimentary meals during shifts
- Opportunities for advancement
- Discounts at all our locations
- Free employee parking
Responsibilities
- Greet and seat guests with professionalism and warmth
- Manage reservations and waitlist operations
- Process payments accurately using POS systems
- Coordinate with kitchen staff for seamless service
- Maintain clean and organized dining areas
- Handle guest inquiries and resolve concerns promptly
- Assist with opening/closing procedures
Qualifications
- Previous hospitality or customer service experience preferred
- Flexible availability for evening shifts (4 PM - 11 PM)
- Strong communication and interpersonal skills
- Ability to work efficiently in fast-paced environments
- Basic math proficiency for cash handling
- Positive attitude and team-oriented mindset
- Must be 18+ years old
- Food Handler's certification (or willingness to obtain)