Job Description
Looking to boost your income without sacrificing your daytime commitments? Join FlexiServe Solutions as a Part-Time Evening Customer Service Specialist and earn competitive pay while helping customers resolve inquiries. This flexible evening role offers training, growth opportunities, and a supportive team environment. Perfect for students, parents, or anyone seeking supplemental income with minimal experience required. Apply today and start earning extra cash tomorrow!
Responsibilities
- Handle customer inquiries via phone, email, and chat during evening shifts
- Process orders, returns, and exchanges with precision
- Document interactions in CRM systems with accurate details
- Collaborate with day team to resolve complex issues
- Maintain product knowledge through ongoing training
- Meet daily performance metrics for response times
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent (no experience required)
- Strong verbal communication skills
- Reliable internet connection and quiet home workspace
- Ability to work evenings (5 PM - 10 PM EST)
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Eligible to work in the United States
- Background check required post-offer