Job Description
Join our dynamic team at Horizon Staffing Solutions and embrace the perfect work-life balance with our flexible evening schedules! We're seeking motivated professionals for both part-time and full-time roles across Dallas, TX. Enjoy competitive pay, comprehensive benefits, and a supportive environment designed to accommodate your lifestyle. Whether you're a student, parent, or career-changer, our evening shifts offer the flexibility you need without compromising on professional growth.
Why Work With Us?
- Competitive hourly rates with performance bonuses
- Health benefits (medical/dental/vision) for full-time roles
- 401(k) matching program
- Paid time off and holiday pay
- Tuition reimbursement opportunities
Responsibilities
- Provide exceptional customer service via phone, email, and chat platforms during evening hours
- Manage and resolve client inquiries with professionalism and efficiency
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain accurate documentation of client interactions and transactions
- Adhere to company protocols and security standards for data handling
- Participate in ongoing training to enhance product knowledge and skills
- Support sales initiatives and upsell opportunities when applicable
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years of customer service or administrative experience
- Strong communication and problem-solving abilities
- Proficiency with Microsoft Office Suite and CRM software
- Ability to work independently with minimal supervision
- Flexibility to work evenings (4 PM - 12 PM) and weekends as needed
- Valid driver's license for occasional local travel
- Background check clearance required