Job Description
Join our dynamic team as a Part-Time Customer Service Specialist with unmatched flexibility! At Apex Solutions Group, we empower professionals to balance work and life through customizable schedules. Ideal for students, parents, or career changers seeking rewarding part-time opportunities in Houston's thriving business district. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth matters.
Why Choose Us?
- Flexible shifts (mornings, afternoons, evenings)
- Hybrid work options available
- Performance-based incentives
- Clear career advancement paths
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently using CRM systems
- Document interactions accurately in Salesforce
- Collaborate with cross-functional teams
- Identify opportunities to improve service quality
- Meet/exceed customer satisfaction targets
- Participate in monthly training sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficiency with Microsoft Office Suite
- Strong problem-solving and communication skills
- Ability to work independently and collaboratively
- Reliable internet connection for remote options
- Flexibility to work weekends as needed
- Basic CRM knowledge (Salesforce a plus)