Job Description
Looking to boost your income with flexible evening hours? Join our dynamic team as a Part-Time Evening Customer Service Specialist at FlexiWork Denver! We're seeking motivated individuals to deliver exceptional support while earning competitive pay. Enjoy a supportive environment, free parking, and opportunities for advancement. Perfect for students, parents, or anyone seeking supplemental income. No weekends required!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and resolve billing issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with day-team to ensure seamless service continuity
- Uphold company standards for quality and customer satisfaction
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (college students welcome)
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Reliable transportation to our Denver location
- Availability for 20-25 hours/week (4-10 PM shifts)
- Basic proficiency with Microsoft Office and CRM tools
- Positive attitude and problem-solving mindset