Job Description
Join our dynamic team as a Part-Time Evening Customer Service Associate at San Antonio Community Services! This flexible entry-level role is perfect for students, career changers, or anyone seeking evening work. You'll be the friendly face of our organization, delivering exceptional service to our diverse community while gaining valuable professional experience. Enjoy a supportive environment with competitive pay and no weekend requirements. If you're passionate about helping others and want to grow your career in customer service, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate client records using our CRM system
- Resolve customer concerns efficiently by following established protocols
- Collaborate with team members to ensure seamless service delivery
- Assist with light administrative tasks including data entry and filing
- Contribute to a positive team environment during evening shifts
Qualifications
- High school diploma or equivalent required
- Excellent verbal communication skills in English
- Basic computer proficiency with MS Office Suite
- Ability to work evenings (typically 4 PM - 10 PM) and occasional weekends
- Strong problem-solving and interpersonal abilities
- Previous customer service experience preferred but not required
- Must pass background check and drug screening