Job Description
Are you looking for a rewarding career opportunity in the heart of Ohio? Columbus Customer Care Center is seeking dedicated individuals to join our vibrant team as Part-Time Evening Customer Service Associates.
We value our employees and offer a flexible work schedule, competitive pay, and a supportive environment where you can grow your skills. Whether you are starting your first job or looking for a flexible second shift, we have the perfect role for you.
Why Join Us?
- Flexible evening shifts (3:00 PM - 11:00 PM)
- Competitive hourly wage with performance bonuses
- Comprehensive training program
- Health and wellness benefits for eligible employees
- A collaborative and inclusive work culture
Responsibilities
- Greet and welcome customers with a warm, professional demeanor, ensuring a positive first impression.
- Assist customers with product inquiries, order processing, and account management.
- Handle incoming calls and emails efficiently, resolving issues with empathy and accuracy.
- Operate point-of-sale systems and other retail technology tools with proficiency.
- Maintain a clean, organized workspace that meets company standards.
- Collaborate with team members to achieve daily sales and service goals.
Qualifications
- High School Diploma or GED equivalent required.
- Previous customer service or retail experience is a plus, but not mandatory for entry-level candidates.
- Must be available to work evenings, including weekends and holidays.
- Strong interpersonal and communication skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Basic computer literacy and typing skills.