Job Description
Join Urban Retail Solutions as a Part-Time Weekend Customer Service Specialist and enjoy the perfect work-life balance with flexible scheduling! We're seeking energetic professionals to deliver exceptional service during our peak weekend hours at our flagship Philadelphia location. This role offers competitive pay, comprehensive training, and opportunities for advancement within our growing retail network.
As a cornerstone of our customer experience team, you'll be the face of our brand during high-traffic weekends, ensuring every shopper receives personalized assistance. Our commitment to work-life flexibility means you'll maintain control over your schedule while building valuable retail experience.
Responsibilities
- Provide exceptional in-person customer service during weekend shifts (Saturday/Sunday)
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries and complaints with empathy and professionalism
- Assist with inventory management and merchandising tasks
- Collaborate with weekend team to maintain store standards
- Participate in weekend sales promotions and events
- Report operational issues to store management
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexibility with weekend availability (required)
- Basic math and cash handling proficiency
- Positive attitude with problem-solving mindset
- Reliable transportation to downtown Philadelphia location
- 18 years or older with legal work authorization